Job Title: Shipping & Ecommerce Specialist
Location: Performance Plus, Saskatoon, SK
Position Overview
The Shipping and Ecommerce Specialist plays a crucial role in our e-commerce operations, specifically managing the logistics of order fulfillment for our Amazon, eBay, and website sales. This position is responsible for ensuring that all incoming and outgoing shipments are processed efficiently and accurately, maintaining high standards of customer satisfaction.
Key Responsibilities
- Order Fulfillment: Accurately pick, pack, and ship products for customer orders from Amazon, eBay, and our website, ensuring timely delivery and adherence to shipping guidelines.
- Inventory Management: Monitor and manage inventory levels, conducting regular stock checks and coordinating with the purchasing team to replenish stock as needed.
- Receiving Shipments: Oversee the receipt of incoming inventory, inspecting shipments for accuracy and quality, and updating inventory records accordingly.
- Shipping Coordination: Prepare shipping labels, select appropriate carriers, and track shipments to ensure timely delivery. Address any shipping issues or discrepancies promptly.
- Documentation: Maintain accurate records of all shipping and receiving activities, including tracking numbers, shipping costs, and inventory levels.
- Customer Service: Communicate with customers regarding order status, shipping inquiries, and any issues that may arise, providing exceptional service to enhance customer satisfaction.
Qualifications
- High school diploma or equivalent; additional education or certifications in logistics or supply chain management is a plus.
- Previous experience in shipping and receiving, preferably in an e-commerce environment.
- Strong attention to detail and organizational skills.
- Proficiency in using shipping software and inventory management systems.
- Excellent communication skills and a customer-focused mindset.
- Ability to lift and move packages and stand for periods.
This position is essential to our operational success, ensuring that our customers receive their orders accurately and on time while maintaining efficient inventory management practices.
What We’re Looking For
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- A team player who is eager to learn and grow within the company.
- Computer skills and familiarity with Point of sale invoicing.
- A passion for automotive performance and racing.
Why Join Us?
- Be part of a dynamic team that shares your passion for automotive performance.
- Opportunities for professional development and training in the automotive industry.
- Employee discounts and factory sponsorships on performance parts and accessories.
- A fun and engaging work environment where your ideas and contributions are valued.
- Participate in exciting automotive events and promotions.
- Health and Dental benefits
- Monday to Friday work weeks, closed stats.
Ready to Rev Up Your Career?
If you’re ready to take your passion for automotive performance to the next level and join a team that values your enthusiasm, apply today! Send your resume and a brief cover letter explaining why you would be a great fit for Performance Plus to [insert application email or link].